Notice to All Patients
COVID-19 (Coronavirus)

UPDATED: March 31, 2020.

At Crossroads Family Care, we are concerned about the safety and health of our patients. During the COVID-19 outbreak, we are taking extra precautions to make sure you stay healthy when you visit.

For the medical clinic locations in Henderson, Palestine and Mt. Enterprise, we are limiting walk-in patients, so please call to schedule an appointment.

Currently, the dental clinic is only able to see emergency dental patients and you must call 903-392-8251 to schedule a time to come in.

Also, we are offering telemedicine visits for medical and behavioral health patients. Please call the clinic to schedule a time and we will give you the information to set up your telemedicine visit.

For all patients who have scheduled office visits, before you come to the clinic please review the following and call us if you have any concerns.

Only those with symptoms or who know they have come in contact with someone with the Coronavirus need to be tested for the virus. Please call us or your local health department with questions.

The best precautions you can take are to wash your hands regularly and stay away from people who are sick. Also, please continue to follow local social distancing guidelines. If you are sick we are happy to take care of you, and we will take extra precautions at the clinic when you arrive, such as providing you with a mask and asking you to stay in your car until an exam room is ready for you.

To limit the chances of the spread of viruses, including COVID-19, you will be screened using the following questions as you schedule your appointment:

1. Do you have a high fever and cough/shortness of breath or diarrhea?
2. Have you traveled outside the US in the last month?
3. Have you come in contact with someone who is suspected to have the Coronavirus and has fever or cough/shortness of breath?

For the safety of our staff and patients, all patients are required to call ahead for an appointment. If you arrive at the clinic without an appointment, you will be asked to remain in your car and call to schedule an appointment.

The health of our patients is very important to us, and your efforts to follow this policy will help us to keep our community healthy.

For questions, or to schedule an appointment please call:

Henderson: 903-392-8203
Mt. Enterprise: 903-822-3076
Palestine: 903-729-3015